Return & Refund Policy

If your order is damaged during shipping or flawed because of a mistake on our part, we'll replace it as quickly as possible at no additional cost to you.If you're unhappy with your order because of a mistake on your part, such as a low-resolution image or misspelled word, we'll help you fix it and share the cost of replacing it.In many cases, we won't require you to return your order. However, quality is very important to us so we may ask you to return samples of defective merchandise for inspection.

RUVAhome is using Shopify to power all credit card transactions using  their SSL interface. Bottom line, your information is well-protected. 

 Please email us at or call 920-428-2138  with order # and specifications.  We will start the process of getting your product replaced as soon as possible.